Privacy Policy
Effective Date: August 8, 2026
Website: https://shreekhatushyamjewellers.com/
Shree Khatu Shyam Jewellers (“we”, “us”, “our”, or “Shree Khatu Shyam Jewellers”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://shreekhatushyamjewellers.com/ (“Website”).
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our Website, create an account, place an order, make an enquiry, purchase products, contact us, or otherwise interact with our services.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described below.
This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy, Return/Refund Policy, and other applicable policies available on our Website.
1. Electronic Contract under Information Technology Act, 2000
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules and regulations made thereunder, including applicable amendments and provisions relating to electronic records.
This Privacy Policy does not require any physical, electronic, or digital signature.
By using our Website, you agree to be bound by the terms of this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us when you use our Website or purchase our products.
A. Personal Information
Depending on how you interact with us, we may collect:
Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
City, state, PIN code, and country
Account login information, where applicable
Order and purchase details
Product enquiry details
Information provided through contact or enquiry forms
Any other information that you voluntarily provide to us
B. Payment Information
When you make a purchase, payment may be processed through third-party payment gateways or financial service providers.
We generally do not directly store complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our servers unless specifically required and permitted by applicable law.
Payment information may be collected and processed by the relevant payment service provider according to its own privacy policy and security practices.
C. Automatically Collected Information
When you visit our Website, certain information may be collected automatically, such as:
IP address
Browser type and version
Device type
Operating system
Website pages visited
Date and time of access
Referring website or source
General usage and interaction information
Cookies and similar technologies
This information may be used to improve Website performance, security, functionality, and user experience.
3. How We Use Your Information
We may use the information collected from you for purposes including:
Processing and fulfilling your orders
Delivering purchased products
Confirming and communicating about your orders
Processing payments through authorized payment providers
Responding to enquiries and customer support requests
Providing information about products and services
Managing customer accounts, where applicable
Processing returns, exchanges, refunds, and cancellations
Preventing fraud, unauthorized transactions, and misuse of the Website
Maintaining and improving our Website
Understanding customer preferences and Website usage
Sending important service-related communications
Sending promotional or marketing communications where permitted and, where required, with your consent
Complying with applicable legal, regulatory, accounting, and tax requirements
Protecting our legal rights and interests
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or consent where required by applicable law.
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your preferences
Keep items in your shopping cart
Maintain login or session information
Understand how visitors use our Website
Improve Website functionality and performance
Provide relevant marketing or advertising, where applicable
You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some features or functionality of the Website.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their independent commercial use.
We may share information when reasonably necessary with trusted third parties and service providers, including:
Payment gateway and payment processing providers
Courier and logistics partners
Website hosting and technology service providers
IT, security, analytics, and maintenance service providers
Customer support service providers
Professional advisors, auditors, accountants, or legal consultants
Government authorities, regulators, courts, or law-enforcement agencies where required by law
Such sharing may be necessary to process your order, deliver products, provide services, maintain the Website, protect against fraud, or comply with legal obligations.
We expect third-party service providers handling personal information on our behalf to maintain appropriate confidentiality and security measures.
6. Product Orders and Delivery Information
When you purchase a product from our Website, certain information such as your name, contact number, and delivery address may need to be shared with logistics or courier partners for the purpose of delivering your order.
Such information will be used for legitimate purposes related to order fulfilment, delivery, customer communication, and related services.
For jewellery and other valuable products, additional delivery or verification procedures may be applied where reasonably necessary to prevent fraud or unauthorized delivery.
7. Security Precautions
We take reasonable and appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
Depending on the nature of the information and services involved, security measures may include:
Secure server infrastructure
HTTPS/SSL encryption
Access controls
Authentication and authorization mechanisms
Secure payment processing through authorized providers
Regular monitoring and maintenance
Protection against unauthorized access and fraudulent activity
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Your Choice and Opt-Out
You may choose not to provide certain personal information. However, refusing to provide information necessary for processing an order may prevent us from completing the purchase or providing certain services.
If you receive promotional emails, SMS, WhatsApp messages, or other marketing communications from us, you may request to opt out of such communications, subject to applicable law.
Please note that even if you opt out of promotional communications, we may still send essential service-related communications, such as:
Order confirmations
Payment confirmations
Shipping and delivery updates
Return/refund updates
Account or security notifications
Important changes to our services or policies
9. Your Rights and Choices
Subject to applicable law, you may have certain rights regarding your personal information, which may include:
Requesting access to personal information held by us
Requesting correction of inaccurate or incomplete information
Requesting deletion of information where legally permissible
Withdrawing consent where processing is based on consent
Requesting information about how your personal data is processed
Raising a privacy-related complaint or concern
To exercise an applicable right or raise a privacy concern, you may contact us using the contact details provided on our Website.
We may need to verify your identity before processing certain requests.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:
Completing and maintaining records of transactions
Providing customer service
Meeting accounting, taxation, legal, and regulatory requirements
Resolving disputes
Preventing fraud and misuse
Enforcing our agreements and protecting our legal rights
When personal information is no longer required for legitimate business or legal purposes, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
11. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children.
If we become aware that personal information has been provided by a child without appropriate authorization or where collection is prohibited by applicable law, we will take reasonable steps to address the situation.
Parents or legal guardians who believe that a child may have provided personal information to us may contact us using the details provided below.
12. Third-Party Websites and Services
Our Website may contain links to third-party websites, payment gateways, social media platforms, courier services, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
13. Marketing and Promotional Communications
Where permitted by applicable law and, where required, with your consent, we may use your contact information to provide information about:
New jewellery collections
New products
Special offers
Discounts
Festive promotions
Events
Other products or services offered by Shree Khatu Shyam Jewellers
You may opt out of promotional communications by contacting us or using the unsubscribe mechanism provided in the communication, where available.
14. Fraud Prevention and Legal Compliance
We may collect, use, retain, and disclose information where reasonably necessary to:
Detect and prevent fraudulent transactions
Prevent unauthorized use of our Website
Investigate suspicious activity
Protect customers and our business
Enforce our Terms & Conditions
Comply with applicable laws, regulations, court orders, or governmental requests
In circumstances involving suspected fraud, unauthorized transactions, or other unlawful activity, we may cooperate with relevant authorities and service providers.
15. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, applicable laws, or regulatory requirements.
Any updated Privacy Policy will be published on this page with the revised Effective Date.
We encourage you to review this page periodically to remain informed about how we protect your information.
Your continued use of our Website after the updated Privacy Policy becomes effective will constitute your acknowledgment of the changes, to the extent permitted by applicable law.
16. Your Approval
By accessing, browsing, registering on, making an enquiry through, or purchasing products from our Website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, by providing your personal information and/or giving consent through the Website, you agree to the collection, use, processing, and disclosure of your information as described in this Privacy Policy.
17. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Shree Khatu Shyam Jewellers through the contact details provided on our Website.
Website: https://shreekhatushyamjewellers.com/
Business Name: Shree Khatu Shyam Jewellers
Contact: +91 9305553564
Important Notice
This Privacy Policy is intended as a general website privacy policy for an online jewellery business. It should be reviewed and, where necessary, customized according to the actual technologies, payment gateways, analytics tools, cookies, customer account system, delivery partners, marketing services, and data-processing practices used by Shree Khatu Shyam Jewellers.
Last Updated: August 8, 2026
